While the measurable outcomes have been more than we could have imagined, it is the intangible moments when music transcends language and heartfelt connections are formed where we feel we have made the most meaningful impact. In outreach events, volunteers and refugee participants have received rewarding, cross-cultural arts experiences that promote acceptance and strengthen our Phoenix community. Our benefit concert, Music Feeds the Soul, educated viewers about the plight of refugees during COVID-19 and provided an opportunity for local and refugee musicians to forge friendships. Finally, HeartBEATS virtual music lessons have bridged the gap between school-aged refugees and their peers while enabling them to learn a new instrument or continue a lifelong journey with music. It is the individual, life-changing impact on both volunteers and refugee participants that makes the work of HeartBEATS so special.